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PARLe
ODR
Reduce cases going to trial by up to 84 percent. Decrease the need for in-person hearings, streamline the dispute process and provide access and transparency along a proven 5 steps guided pathway with PARLe ODR solution.
A unified interface offering a 360-degree view to manage, track and report cases through their life-cycle thanks to Microsoft D365 Case Management.
PARLe offers public bodies, tribunal and courts a powerful resolution process based on 5 modular steps, promoting information, negotiation, and the automation of procedures using artificial intelligence.
The
Modular Process
Settlement rate on PARLe: 84%
User’s Satisfaction rate: 90%
Average time to settle: 20,4 days (Unlike 24 months before Quebec Small Claims court)
Case processing costs 12 times less than before the traditional Court
« PARLe is an easier way to assert your own rights. »
- Protégez-Vous, 2021
«This tool is part of the government's desire to promote better access to justice and amicable dispute resolution. The PARLe platform will continue to be deployed to better meet the needs of the population»
- Simon Jolin-Barrette, Quebec Minister of Justice and responsible for the Consumer Protection Office, Mai 2021
PARLe is aimed in particular at public bodies and the courts. Some of our customers include ...
Financial and Consumer Affairs Authority
Consumer Protection Office
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